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We know that your privacy is very important to you. That’s why protecting any personal information, such as your name, address, email address or phone number that you provide to us is of the utmost importance to Freak Fitness.


This Privacy and Security Statement is provided to let you know about the manner in which we collect, use, disclose and otherwise manage the personal information you entrust to us through our website, through our authorized Service Providers and/or in person.


When you provide personal information to Freak Fitness, you are consenting to the manner in which we collect, use, disclose and otherwise manage your personal information, as set out below.

We may collect personal information that you provide us when you:


  • Purchase, order, or request certain information about our products and services;

  • Request a quote and/or purchase one of our products or services;

  • Sign up or register for club membership communications or offerings;

  • Contact us by phone;

  • Sign up for and/or register for consultation or training services or sessions;

  • Enter into a contest or respond to one of our surveys;

  • Apply for employment; or

  • Provide us with comments or suggestions.


We may also collect personal information about you from our Service Providers.


Shopping at Freak Fitness:

When you purchase Freak Fitness products and services at our gym, you can do so anonymously when you pay with cash. If you use a credit card for any of your purchases, we will collect your credit card information and keep a history of your purchases. We use this information to process your orders, to ensure proper delivery, to better assist you when you visit or call us as well as to improve our product and service offerings.


Phone Enquiries:

When you call Freak Fitness about a product, delivery, an installation, a billing question or for customer service, you may be asked for information that identifies you along with additional information we need to help us promptly answer your question, such as your name and address and a phone number where we might contact you. We may retain this information to assist you in the future.


Online Registration:

Registration is an optional service provided by our site. You do not have to register to browse. However, when you register, you are asked for personal information such as your name, address, phone number, e–mail address, and a password that you select. Your registration information may be used to help make your online shopping quicker and easier, by pre–filling certain parts of your shopping information. When you register you will have the opportunity to sign up for future marketing information from Freak Fitness.


Other Uses of Personal Information:

Freak Fitness uses personal information, including information provided to us from our Service Providers, to continually assess and improve the products and services we offer. We would also like to inform you of products and services, and information that might benefit you. When you register online or participate in a survey, you will have the opportunity to sign up for e–mails about our products, services, sales and special offers.

Disclosure of Personal Information

Personal Information Disclosure:

Freak Fitness will not trade, rent or sell your personal information, without your prior consent, except as otherwise set out herein.


Additional Information about our Site

Visiting our Site:

In general, you can visit our Site without telling us who you are or providing us with any information. However, we collect the IP (Internet protocol) addresses of all visitors to our site and other related information such as page requests, browser type, operating system and average time spent on our site. We use this information to monitor and improve our site.

Cookies: Our site uses a technology called “cookies.” A cookie is a tiny element of data that our Sites can send to your browser, which may then be stored on your hard drive so we can recognize you when you return. All pages on our site where you are prompted to log in or that are customizable require that you accept cookies. If you have registered with our site, these cookies (1) may let us know who you are, (2) are necessary to access your account information (stored on our computers) in order to deliver products and personalized services, and (3) will provide us and our service providers with information that we will use to personalize our site in accordance with your preferences. Cookies are also required to optimize your shopping experience in that they allow you to add multiple items to your shopping basket before checking out. You may set your Web browser to notify you when you receive a cookie. However, should you decide not to accept cookies from our site, you will limit the functionality we can provide when you visit our site.


Tracer Tags:

Our site may also use a technology called “tracer tags.” These may also be referred to as “Clear GIFs” or “Web Beacons.” This technology allows us to understand which pages you visit on our site. These tracer tags are used to help us optimize and tailor our site for you and other future website visitors.


Third party links:

Our site may include links to the websites of our business partners, vendors and advertisers. Except as provided herein, we will not provide any of your personal information to these third parties without your prior consent.


Freak Fitness provides links to third party websites as a convenience to the user. The inclusion of any link does not imply Freak Fitness’s endorsement of any other company, its websites, or its products and/or services. These linked websites have separate and independent privacy policies, which we recommend you read carefully. We have no control over such websites and therefore have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose and otherwise treat your personal information.


Security of Personal Information

We will maintain the confidentiality of all personal information collected by Freak Fitness and will only disclose such information to employees and service providers who require such information for the purposes described in this Privacy and Security Statement. We maintain administrative, technical and physical safeguards to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control. We maintain your personal information for as long as required for the purposes set out in this Privacy Statement, or as otherwise required or permitted by law.


Security Measures on our Site

Secure Shopping:

When you place orders on our site, all of your order information, including your card number and delivery address, is transmitted through the Internet using Secure Sockets Layer (SSL) technology. SSL technology causes your browser to encrypt your order information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our site from capturing and viewing your personal information.


No data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your personal information from unauthorized access, use or disclosure, Freak Fitness cannot ensure or warrant the security of any information you transmit to us on our site


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